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Complaint Management Software

Antlere

AI-driven customer experience management platform with survey, help desk and omnichannel tools for businesses

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  • Mobile Survey
  • 24/7 (Live Rep)
  • Online
  • Documentation
  • +15 more
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About Antlere

Antlere is an experience management platform that uses AI to analyse customer and employee interactions. It positions customer experience and employee experience as two halves of the same goal.

The suite is split into several modules, and the vendor offers an entry option for people who want to start trying it.

What Antlere offers

  • Antlere Interact — a multichannel tool for handling customer conversations across social media and other channels from one place.
  • Antlere Smart — survey building, reporting and integration across touchpoints.
  • Antlere Enterprise — a tailored version for larger businesses with bespoke needs.
  • Help desk software — helps teams manage interactions from several channels with accountability.
  • Visual insight dashboards — turns collected data into charts for decision-making.

Who it works with

Businesses that want to improve service and gather feedback from customers and employees.

Key facts

  • Category: customer experience management
  • Technology: AI-powered insights

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Mobile Survey
  • 24/7 (Live Rep)
  • Online
  • Documentation
  • Web-Based, Cloud, SaaS
  • Text Analysis
  • Customer Segmentation
  • Supports Audio / Images / Video
  • Skip Logic
  • Question Branching
  • Dashboard
  • Data Analysis Tools
  • Custom Survey URLs
  • Survey/Poll Management
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Analytics
  • Email Marketing
  • Sentiment Analysis

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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