Graven Austin & Drake, Inc.

Graven Austin & Drake, Inc. is a call centre and telemarketing firm that runs inbound and outbound sales, lead generation and audience development campaigns. The firm says it has over 30 years of experience and provides call centre solutions for the publishing industry, as well as for membership organisations, dental practices, agricultural businesses and religious and non-profit groups.

What Graven Austin & Drake, Inc. offers

• Inbound and outbound sales: trained campaign agents who call prospects and customers for clients.
• B2B lead generation: lists chosen for performance, with leads developed for clients' internal sales teams.
• Audience development: building an engaged audience, measured by engagement, email collection and mobile contact.
• B2C outbound calls: outbound calls to consumers on behalf of clients.
• Event marketing and sales: sales and marketing support around events.
• Membership growth: help for membership organisations to recruit and keep members.

Clients

Publishers, trade publishers, membership organisations, dental practices, agricultural businesses and religious, church and non-profit groups.

Key facts

• Experience: over 30 years
• Compliance: telemarketing regulations are a core part of its campaigns