Graven Austin & Drake, Inc. - Call Center Company
Graven Austin & Drake, Inc.
Representing outstanding brands through one of the most powerful forms of communication… our voice
Successful B2B campaigns must communicate logical benefits and financial advantage GAD provides highly qualified B2B telemarketing campaign agents, in-depth training, and hands-on account management
Sales and marketing teams must keep the sales pipeline full of qualified prospects It’s a daily imperative GAD works with you to identify the best performing lists to target and develop leads for your internal sales team
B2B telemarketing campaigns require a keen understanding of telemarketing regulations and compliance Our agents engage customers in a friendly and empathetic manner We lead modern telemarketing campaigns that get results
Developing an engaged audience is more than just building a list GAD focuses on measurable engagement, integrated lead generation efforts, increases in email collection rates, wireless/mobile contact, and cost savings
With over 30 years experience, Graven • Austin • Drake is a prominent provider of customer call center solutions within the publishing industry
With over 1 million completed publication requests in 2020, we have become a leader in the industry for controlled publication telemarketing
We help membership organizations build a robust and engaged membership to help meet your new member acquisition and retention goals
GAD has a deep understanding of the dental market, and in 2020 we engaged in over 200,000 conversations with dental practices on behalf of their clients
Today’s farmers are extraordinarily sophisticated in terms of technology Our agents are trained to effectively communicate with these business owners
GAD’s history includes a special emphasis working with some of the nation’s most recognizable brands serving the Christian and non-profit sectors
GAD’s callers successfully handle business development and sales for relatively complex, high-ticket products and services The callers learn quickly, make a strong consultative call and sale, and show they really care about the prospects and you, the client This also speaks well of Graven, Austin, Drake’s hiring, training, and retention programs
Prospecting for sales is a process, an ongoing process Many sales people get caught in a trap of filling the sales pipeline only to watch it dry up at the most inopportune time Typically, as the pipeline fills we begin to concentrate on closing activities versus
When it comes to selecting an inbound call center provider it is important to take an assessment of your needs and determine which inbound environment suits you the best Most call centers can offer dedicated, shared, or hybrid environments Dedicated environment
At the end of the day any successful telemarketing campaign will include: A target-rich list An offer that is irresistible High-quality product or service being offered Well trained and effective sales staff to professionally present the offer and
