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BPO Service Company

Digitech Outsourcing Solution

Lahore BPO firm providing phone, live chat, email and virtual assistant support for overseas businesses

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About Digitech Outsourcing Solution

Digitech Outsourcing Solution, also known as DOS, is a BPO firm in Lahore that handles calls, live chats and emails on behalf of client businesses. It supports companies in the United States, the United Kingdom and Canada, and its shifts mostly run to US and UK working hours, including evenings and nights.

What Digitech Outsourcing Solution offers

Phone support: call centre agents who take inbound customer calls.
Live chat: chat support staffed round the clock.
Email support: handling customer email for client firms.
Virtual assistants: remote assistants for back-office tasks.
Specialist roles: agents for short-term rental and e-commerce accounts, plus quality assurance and client success staff.

Who it serves

DOS serves small and medium firms across many industries and names customers in the UK, USA, Australia, Canada and UAE. Clients receive a weekly overview of activities and results.

Key facts

Based in: Lahore, Pakistan
Hours: 24/7 support
Training: new agents learn the tools and each client account before live work
Platform: a contact-centre platform with AI, built in-house

Profile written by TrustList from the business's own published information, Sep 2026.

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