Infinity

Infinity is a business process outsourcing firm that handles sales and customer work for its clients. It covers the whole customer life cycle, from finding and winning new customers through to service and keeping them, and runs a Buyerlytics assessment for prospective clients.

What Infinity offers

• Lead generation — finding and qualifying prospective buyers.
• Customer acquisition — sales teams staffed by product-trained sales professionals.
• Customer service — ongoing support for existing customers.
• Retention and account management — work aimed at keeping customers and growing accounts, including quarterly business reviews.
• Buyerlytics assessment — a review covering revenue planning, team structure and culture.

Who it works with

Client comments on its site come from a global company in auditory and imaging software and a global information solutions company, both of which use Infinity for sales and channel management.