THE FUTURE OF CUSTOMER ENGAGEMENT
Utilizing our 20 years of expertise in managing CX for some of the world’s leading brands in the Travel and High Growth Tech industries, IGT has designed its DNA around Customer & Employee Experience 3.A (CeX3.A) that plays a key part in setting up smart contact centers equipped with the right talent and digital technologies.
End-to-end transformation of customer engagement by implementing CX initiatives with a Human Centered & AI enabled approach
Supporting CX journeys for global brands operating in world’s most disruptive environment
Superlative Customer Experience for Retail and Ecommerce Brands
Omni-channel Player Support for Gaming Companies
Providing Next-gen CX Services To Leading Travel Companies
BPO Services Driven by Digital Expertise
Empowering 4 In Top 5 Airline Clients To Deliver Superior Customer Experience
Managing highly differentiated customer experience for Top T&H companies
Improving Customer Service and Employee Satisfaction For 2 In Top 5 Cruises
Offering Domain Experience with Flexibility and Multi-Lingual Support to the Connected Traveler
Enhance your customer centricity, achieve higher operational efficiency and generate new revenue opportunities
Providing Next-gen CX Services To Leading Travel Technology Companies
Emerging Technologies and Trends Impact Radar: Customer Analytics for Customer Experience
Gartner, Emerging Technologies and Trends Impact Radar: Customer Analytics for Customer Experience By Analyst(s): Adrian Lee, Annette Zimmermann, Don Scheibenreif, Jim Hare, Melissa Davis, John Santoro, Austin Kronz, Radu Miclaus, Rita Sallam, Published 8 April 2022
Delivering personalized services is monumental to achieve customer loyalty
All you need to know about Hyperautomation
Sales and Customer Care transformation for a leading US-based e-commerce company
ChatGPT – New era of browsing or just another buzz in Artificial Intelligence
Press Play on Player Experience: Level up Beyond Game Design
Webinar on “Customer Engagement in the Post Pandemic World”, jointly organized by BCG and IGT Solutions
Our People are Our Biggest Asset
A global and diverse team united by a shared view on innovation, transformation and creation of superior experiences
At IGT, we foster a culture where every voice is heard, welcome and respected
What our clients say?
- Carnival engaged with IGT to build an EDW/BI solution for all the Air Booking of Crew, Corporate and Desk
- IGT has successfully delivered Carnival’s GAT Air Booking PNR Data warehouse solution
- The solution is fully functional and live for quite some time now
- IGT is the preferred support partner who is supporting and enhancing the same solution also
- Stanley D
- Berry
- IT Director, Carnival
Carnival engaged with IGT to build an EDW/BI solution for all the Air Booking of Crew, Corporate and Desk
IGT has successfully delivered Carnival’s GAT Air Booking PNR Data warehouse solution
The solution is fully functional and live for quite some time now
IGT is the preferred support partner who is supporting and enhancing the same solution also
Stanley D
Berry
IT Director, Carnival
Diversity, Equity and Inclusion
