Akron

Akron, trading as Akron Global, is an outsourcing brand that helps overseas companies build offshore teams in Asia. It belongs to AT Holdings of the Seychelles, runs its corporate office from Hong Kong and delivers most work from the Philippines. Sister companies in Singapore, Taiwan and Indonesia support clients with wider needs.

What Akron offers

• Call centre services — inbound calls and customer service handled by dedicated agents.
• Back office support — including finance and accounting outsourcing.
• IT outsourcing — network operations centre work and technical support.
• Creative and virtual assistant services — outsourced creative staff and remote assistants.
• Business development in Asia — help for foreign firms setting up a sales presence in the region, plus a start-up package called StartUp 360.
• Office facilities — workspace and infrastructure for clients' teams.

Who it works with

Akron serves international clients, including firms in Singapore and North America, that outsource customer service, support and regional business development.

Key facts

• Based in: Hong Kong (corporate office) and the Philippines (main delivery centre)
• BPO division started: 2006
• Group history: began in telecoms in 1997 and left that business in 2017
• Parent: AT Holdings, Seychelles