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BPO Service Company

Brandt

Malaysian BPO and consulting firm running outsourced contact centres, HR outsourcing and leadership training

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About Brandt

Brandt is a business consulting and process outsourcing company from Malaysia, trading as Brandt International. It runs customer service, telemarketing, sales and support operations for clients from its delivery sites in Malaysia, alongside HR outsourcing and staff training.

What Brandt offers

  • Contact centre outsourcing: outsourced customer service, telemarketing, sales and support, backed by analytics, AI and cloud tools.
  • Digital customer support: handling customer contact through digital channels.
  • Talent and workforce outsourcing: supplying and managing staff for client operations.
  • Learning and development: courses such as Strategic Thinking for Leaders, Customer Service Excellence and a two-part Leadership Essentials Program.
  • Virtual training: a virtual classroom series and online leadership training.

Who it works with

It serves local and regional clients, delivering both onshore and offshore, and tailors each service to the client rather than offering a fixed package.

Key facts

  • Based in: Malaysia
  • Also runs: the Brandt Insights webinar series and industry events

Profile written by TrustList from the business's own published information, Sep 2026.

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