Brandt

• Customer Experience by Brandt
• Digital Customer Support & Service Solution
• EventsThriving in Adversity #ChoosetoChallengeBrandt Insights® Webinar SeriesCelemi Experience Day – Nov 14, 2019Reimagining Work: The Rise of the Gig EconomyCelemi Demo Day – October 3, 2018Decisive Decisions Invitation EventHR: Driving Innovation & DisruptionDriving Digital Engagement
• Thriving in Adversity #ChoosetoChallenge
• Brandt Insights® Webinar Series
• Celemi Experience Day – Nov 14, 2019
• Reimagining Work: The Rise of the Gig Economy
• Celemi Demo Day – October 3, 2018
• Decisive Decisions Invitation Event
• HR: Driving Innovation & Disruption

to focus on Core Business Competency through innovative and competitive HR, Training and Business Process Outsourcing

Delivering the branded Customer Experience.

Brandt International is a leading Malaysian-based Business Consulting and Process Outsourcing (BPO) company providing outsourced customer service, telemarketing, sales, support, and next-generation contact center solutions powered by Insights, AI, and cloud solutions Our on-shore and off-shore delivery capability span the region and we serve many local and regional clients from our delivery sites in Malaysia

Our consulting-led approach means that we do not offer just a solution but we also ensure that the solution is customized to your exact needs and requirements In addition, we also continually work with you in improving and optimizing the entire customer experience that we deliver

Our Mission is to help our clients to deliver their brand promise consistently and to ensure that your customers remain loyal We assist you in maximizing your customer experience by ensuring the people, processes, and operations consistently maintain a sharp focus on service, quality, and high business performance We are customer experience practitioners bringing deep global industry expertise and experience at your service

Sign-up for our Quarterly Insights Email address: We promise, we won't spam you Only Business Insights, delivered quarterly I have read and agree to our privacy policy

Navigating the Customer Experience Maze

HR Vendor of the Year Awards

Strategic Benefits of Outsourcing, and When does it make sense

Thriving in Adversity with our Core Values

Industry leading Customer Experience consulting, transformation and management

Customer Service & Sales

From Customer Experience assessment and consulting to Management and Business Transformation initiatives

Remove hiring and employee management woes from your company and leave it to the experts

Our customized training has been delivered to many organizations, large and small Our Business Simulations provide an unparalleled learning experience

Omnichannel Contact Center solutions

Our Cloud-based Omnichannel offers a centralized customer experience of Voice and social media in a single screen interaction allowing for better customer engagement

Brandt International is a Leading Malaysian based Business Consulting and Process Outsourcing (BPO) company providing outsourced customer service, telemarketing, sales, support and call center solutions We serve regional clients from our two delivery sites in Malaysia Our consulting led approach ensures that we also continually assist in improving and optimizing the entire customer experience that we deliver for you

We believe that in any organization, People are core That’s why we focus very much on Talent acquisition, Hiring right, Learning & Training and ARE – Award, Recognition and Empowerment Business is about people Charge-up your people today and let your business soar Simulation Training by Celemi or Sales and Conversion Training are some of our offerings We don’t just serve Malaysia or Asia Pacific but we serve the world