Data One Solutions

Data One Solutions, which also trades as DataOne BPO, is a mid-sized business process outsourcing company that belongs to a wider group with interests in other sectors. It takes over operational functions for clients, mainly small and medium-sized organisations that want to move routine work offshore and concentrate on their main business.

Products and services

• Finance and accounting: bookkeeping and general accounting handled as a single outsourced service for businesses of any type.
• Marketing support: running parts of a client's marketing function as an external team.
• Customer care: support for a client's own customers across the whole customer relationship.
• Legal operations: remote handling of legal and related administrative work.
• Staffing models: clients can choose dedicated staff or a shared team.

Customers and markets

The firm aims its services at SMEs looking to outsource or offshore operational tasks, with the stated goal of lowering running costs and tidying up process flows.

Key facts

• Facilities: round-the-clock office security, fibre internet, and hardware and software firewall controls
• Client support: HR and employee management, plus office space clients can use when visiting