Exceleads

Exceleads is an outsourcing company that acts as an external sales and customer contact team. It combines human agents with automation and AI to find prospects and keep existing customers engaged.

Products and services

• Prospecting: the whole process by phone, digital channels or a mix, aiming for qualified meetings and new clients.
• Client management: aftersales contact, retention, reactivating inactive customers or fully outsourced relationship handling.
• AI solutions: assistants and automated flows that take over routine steps.
• Contact centre: a call centre service covering the customer lifecycle.
• Email marketing and social media: outreach campaigns alongside phone work.
• Prospect lists, CRM and consultancy: data, systems and advice for sales teams.

Who it works with

Businesses that want to add sales capacity without hiring in-house, including industrial equipment firms and mobile operators seen in its past case studies.

Key facts

• Channels: phone, email, social media and chat
• Approach: human support combined with AI