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BPO Service Company

Call & Contact

Spanish-language contact centre for phone sales, collections, customer service and telephone surveys

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TrustList summary

Call & Contact, trading as C&C Center, is an outsourced, Spanish-language contact centre. It staffs campaigns for sales, debt recovery and customer care, and its agents get real-time AI prompts during calls. The company has run for more than 15 years under ISO 9001 certified processes.

Products and services

  • Telephone sales: outbound campaigns run through the client's own CRM, such as Salesforce or HubSpot, or through its Neotel system.
  • Collections and loyalty: recovering overdue accounts, retaining customers and updating contact databases.
  • Customer service: multichannel support with call recordings and full reporting.
  • CATI surveys: computer-assisted phone interviews, plus automated surveys over WhatsApp.
  • Campaign dashboards: live monitoring and full access to campaign data.

Customers and markets

Companies in health insurance, vehicle tracking, retail and hospitals; named clients include Hominis, LoJack, Masalin Particulares and Sanatorio Güemes. Past work covers more than 1,200 mystery shopping visits in CABA and GBA and managing medical appointments.

Key facts

  • Experience: over 15 years
  • Certification: ISO 9001
  • Language: Spanish

Summary written by TrustList from the business's own published information, Sep 2026.

Rankings

Call & Contact is ranked on 2 TrustList rankings: #5 on 1 and #7 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Call & Contact has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

As of 2026-11-03. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Certifications and partner status
ISO 9001 evidence sent
Founded
2011 (15 years) evidence sent

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