BPO Service Company

BSD-Communication Center

Outsourcing provider in Germany for document scanning, data capture, archiving, lettershop and call centre services

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TrustList summary

BSD-Communication Center is an outsourcing provider in Germany that digitises documents and runs customer communication on behalf of its clients. Since 1969 it has offered document management and CRM outsourcing, together with software for handling customer contact. It operates across Germany, from Hamburg and Berlin to Köln and München.

Products and services

Data capture: manual and automatic entry of data from paper, fax, email, audio, PDF, spreadsheets and other formats.
Scanning and recognition: high-volume document scanning, with OCR, ICR, OMR and related methods turning images into database records.
Archiving: permanent electronic storage and, for some documents, physical storage for up to 30 years.
Lettershop and mail handling: receiving, scanning, sending and processing letters, emails and faxes in any volume.
Call centre: inbound and outbound telephone services, customer care and direct marketing.
Digital mailroom: processing of incoming post, either on its own systems or inside the client's IT via VPN.

Clients

Organisations that want to outsource document-heavy and customer-contact processes, in small or large volumes.

Key facts

Based in: Germany
Founded: 1969
Group companies: BSD-Communication Center GmbH, BSD-Wirtschaftsdienste GmbH and TelSoft GmbH
Equipment: Scanners that handle formats up to A0+

Summary written by TrustList from the business's own published information, Sep 2026.

Gallery

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Rankings

BSD-Communication Center is ranked on 2 TrustList rankings: #2 on 1 and #12 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. BSD-Communication Center has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

#2of 48
Crm
It is the only one of the 48 here listing VPN and one of 6 here listing internet.
Its profile: “Since 1969 it has offered document management and CRM outsourcing, together with software for handling customer contact.”
Of the 48 here, 12 also cover outsourcing and 10 also cover cloud; 2 also work in Jaipur, India and 2 also work in Berlin.
Behind Kaya Systems, ahead of BELLSYSTEM24.
#12of 194
Outsourcing
It is one of 2 here listing CRM.
Its profile: “BSD-Communication Center is an outsourcing provider in Germany that digitises documents and runs customer communication on behalf of its clients.”
Of the top 65 here, 11 also cover call center and 11 also cover medical; 3 also work in York and 2 also work in Hyderabad, Telangana, India.
Behind Bill Gosling Outsourcing, ahead of CCS.