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BPO connect

Outsourcing information hub with articles and a directory of providers for small and medium businesses

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About BPO connect

BPO Connect is an online resource about outsourcing for small and medium businesses. It once provided outsourcing services directly but in 2020 switched to publishing guidance and running an index of providers. The team draws on operations in Kenya, Rwanda, Turkey, Malaysia, India, Sri Lanka and the Philippines, among others.

What BPO Connect does

  • Outsourcing articles: news, tips and guides, for example on HR outsourcing and bookkeeping mistakes.
  • Provider index: a directory of more than 1,000 outsourcing providers.
  • Topic coverage: business process, knowledge process and legal process outsourcing, healthcare, software testing and development.
  • Finance topics: pieces on accounting skills, KPIs, super accounts and SMSF property rules.

Who it works with

The site is aimed at small and medium enterprises planning or managing an outsourcing arrangement.

Key facts

  • History: in business for over 19 years
  • Change of focus: became an information hub in 2020

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-10. Organic ranks only; sponsored placements are never ranks.

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