Top Customer Success Software for Online

Between them, the 9 customer success software on this page cover account management (6), customer engagement (6), communication management (6) and usage Tracking/Analytics (5). 9 of them have written a profile you can read before you get in touch.

1. 1

   

   SnapCall

   Negative Feedback Management · Call Center Management · Customer Segmentation

   Unlimited audio & video calls, unlimited users, unlimited integrations Extend your workflows with team reports, call recording and review, and many exclusive features Add live…

   Write a review
2. 2

   

   CommTRACK CLM

   Customer Lifecycle Management · Account Management · Customer Engagement

   An event driven customer lifecycle management platform which is designed to be an enterprise wide information backbone for automobile dealerships.

   Write a review
3. 3

   

   Akita

   Win / Loss Analysis · Customer Lifecycle Management · Account Management

   Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data.

   Write a review
4. 4

   

   Glia Hub

   Website Visitor Tracking · Call Center Management · Account Management

   conversations with online visitors in real-time. Hub allows company agents to manage live chat, voice communication, video chat, and CoBrowsing all from one secure and scalable…

   Write a review
5. 5

   

   UserIQ

   Customer Engagement · Usage Tracking/Analytics · Account Alerts

   UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user engagement tools needed to fight…

   Write a review
6. 6

   

   Amity

   Customer Segmentation · Analytics · Dashboard

   Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.

   Write a review
7. 7

   

   Planhat

   Win / Loss Analysis · Customer Lifecycle Management · Account Management

   Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use.

   Write a review
8. 8

   

   Bolstra

   Customer Lifecycle Management · Negative Feedback Management · Account Management

   The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your…

   Write a review
9. 9

   

   Froged

   Website Visitor Tracking · Account Management · Customer Engagement

   Froged helps you improve your Customer Success and Support processes. Our tool has been designed to nurture your customers throughout their entire lifecycle.

   Write a review

Articles

Latest insights

The newest guides and analysis from TrustList Insights.

All articles

Artificial Intelligence News

18 Sept 2026 · TrustList Editorial

Small models are winning the argument and losing the evidence

Our board carries 99 models and 30 benchmarks. Of September's 25 releases, 8 carry a comparable score and 17 do not — and the 17 are mostly…

Artificial Intelligence News

18 Sept 2026 · TrustList Editorial

Seven of this week's fourteen launches sell to the agent, not the person

Of fourteen business launches on 16 and 17 September, seven are sold to somebody building or running AI agents — and only three of the…

Startup Accelerator

17 Sept 2026 · TrustList Editorial

Startup accelerators worldwide: the 2026 guide for founders

Y Combinator, Techstars, 500 Global, Antler, Entrepreneurs First, Hub71, STATION F and more: what accelerators invest, what they take, and…