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Top Contact Center Software for Live Online

7 contact center software ranked by rating, review volume and listing quality.

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Between them, the 7 contact center software on this page cover Reporting/Analytics (6), workforce management (4), agent interface (4) and automated routing (4). 6 of them have written a profile you can read before you get in touch.

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  1. Intermedia Contact Center logo

    Intermedia Contact Center

    Interactive Voice Response (IVR) · Computer Telephony Integration · Surveys & Feedback

    Intermedia Contact Center offers an industry-leading Contact Center as a Service (CCaaS) solution that quickly enables remote workforces while maintaining customer service levels…

    Write a review
  2. Noda Contact Center logo

    Noda Contact Center

    Noda is a developer of software solutions for BPO and Captive call centers.

    Write a review
  3. AutoMax Unified Communication logo

    AutoMax Unified Communication

    Interactive Voice Response (IVR) · Computer Telephony Integration · Automated Routing

    This system equips with the latest devices and software to deliver better outcomes

    Write a review
  4. NICE Workforce Management logo

    NICE Workforce Management

    Workforce Management · Agent Interface · Reporting/Analytics

    Engagement Management and has been implemented in thousands of contact centers around the world.

    Write a review
  5. NICE Nexidia logo

    NICE Nexidia

    Interactive Voice Response (IVR) · Automated Routing · Quality Management

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  6. LearningBranch logo

    LearningBranch

    Surveys & Feedback · Workforce Management · Sentiment Analysis

    LearningBranch is an automated conversational-based AI assessment and training platform that helps hire and train employees who will perform.

    Write a review
  7. Volie logo

    Volie

    Computer Telephony Integration · Call Center Management · Inbound Call Center

    Volie is a web-based software application that delivers an omni-channel experience to our customers. We offer SMS, phone, email, and mail automated marketing campaigns.

    Write a review

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