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Top Contact Center Software for Automated Routing

6 contact center software ranked by rating, review volume and listing quality.

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Between them, the 6 contact center software on this page cover interactive voice response (IVR) (5), workforce management (4), agent interface (4) and auto dialer (4). 4 of them have written a profile you can read before you get in touch.

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  1. Avaya IX Contact Center logo

    Avaya IX Contact Center

    Interactive Voice Response (IVR) · Workforce Management · Agent Interface

    Connect your employees to your customers across the channels they use most Find a cloud that’s flexible, secure, and entirely dedicated to your organization Rely on our team of…

    Write a review
  2. Intermedia Contact Center logo

    Intermedia Contact Center

    Interactive Voice Response (IVR) · Inbound Call Center · Outbound Call Center

    Intermedia Contact Center offers an industry-leading Contact Center as a Service (CCaaS) solution that quickly enables remote workforces while maintaining customer service levels…

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  3. AutoMax Unified Communication logo

    AutoMax Unified Communication

    Interactive Voice Response (IVR) · Computer Telephony Integration · Auto Dialer

    This system equips with the latest devices and software to deliver better outcomes

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  4. NICE Nexidia logo

    NICE Nexidia

    Interactive Voice Response (IVR) · Quality Management · Reporting/Analytics

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  5. Newbridge Call Center Platform logo

    Newbridge Call Center Platform

    Interactive Voice Response (IVR) · Inbound Call Center · Outbound Call Center

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  6. Volie logo

    Volie

    Inbound Call Center · Outbound Call Center · Computer Telephony Integration

    Volie is a web-based software application that delivers an omni-channel experience to our customers. We offer SMS, phone, email, and mail automated marketing campaigns.

    Write a review

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