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Answering Service Company

Direct Answer, Inc.

Customer operations provider for contact centre, fulfilment, lockbox and print work since 1991

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TrustList summary

Direct Answer, Inc. provides customer operations for organisations, combining contact centre work with fulfilment, lockbox processing and printing. It has kept client commitments since 1991 and works across calls, live chat and mail programmes.

Products and services

  • Contact centre: calls and live chat handled for client programmes.
  • Fulfilment and warehousing: storage, picking, packing and shipping of orders from a warehouse.
  • Lockbox processing: lockbox work for donations and payments, with daily reconciliation.
  • Printing and mailing: an on-site printing press, graphic design and structured mail campaigns.
  • E-commerce and merchandise: store operations, merchandise and event support.

Clients

Clients ranging from political campaigns to small start-ups.

Key facts

  • Founded: 1991
  • Warehouse: 35,000 square feet of space
  • Vendors: more than 5,000 suppliers

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Direct Answer, Inc. is ranked on 1 TrustList ranking at #5.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Direct Answer, Inc. has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 1 ranking

  • #5of 27
    Design

    It is the only one of the 27 here listing logistics and response management.

    Its profile: “- Printing and mailing: an on-site printing press, graphic design and structured mail campaigns.”

    Of the 27 here, 8 also cover business services and 7 also cover information technology.

    Behind Digi Media InfoTech, ahead of Direct Line.

As of 2026-11-04. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Founded
1991 (35 years) evidence sent

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