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Top VoIP Software for Call Monitoring

4 of 5 VoIP software ranked on evidence in the Q4 2026 edition.

TrustList ranking

Q4 2026 edition

4 of 5 VoIP software ranked on evidence held on 12 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.

Positions are fixed for the quarter; the next edition is due in January 2027.

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All VoIP software 4 ranked SMEs 4 ranked

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MV-Business VoIP
IVR / Voice Recognition · Interactive Voice Response (IVR) · Inbound Call Center
MV-Business VoIP is the business phone service from Monster VoIP, a hosted cloud PBX and unified communications provider that started on the US West Coast.
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Why #1: Launched 2012, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
VoIP.ms
IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management
VoIP.ms is a Canadian voice-over-internet provider based in Canada.
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Why #2: Customer numbers stated on its own website · Placed below first here: a listing leads at most 5 rankings, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
JustCall
IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management
JustCall is a cloud phone and SMS platform for sales and support teams. It adds AI call handling to calling, texting and follow-up work, and connects with CRM systems.
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Why #3: No major incidents in 90 days (status page) · ISO 27001, SOC 2 Type II · Customer numbers stated on its own website · Placed below first here: a listing leads at most 5 rankings, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Ozonetel CloudAgent
IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management
Ozonetel CloudAgent is call centre software from Ozonetel that handles both inbound and outbound calling.
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Why #4: Uptime SLA, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
Vodia PBX
IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management
Vodia PBX is business phone system software that runs in the cloud, on-site or in a mix of both.
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