CiviCRM

CiviCRM is a web-based constituent relationship management system released as open source. Non-profits, NGOs and other civic-sector groups use it to keep track of supporters and to maintain those relationships over time.

What CiviCRM offers

• Contact management — a central database of supporters, members and donors.
• Contributions and fundraising — donation handling, plus peer-to-peer fundraising pages.
• Events and memberships — registration, participant tracking and membership administration.
• Email marketing and campaigns — mailings and advocacy campaigns to constituents.
• Case management, reports and accounting integration — configurable and customisable to fit an organisation.

Who it works with

Non-profit and civic organisations worldwide. It connects to websites built on WordPress, Drupal, Joomla and Backdrop.

Key facts

• Licence model: open source
• Hosting: installed on the organisation's own infrastructure or through partner hosts
• Support: documentation, webinars, a directory of expert providers and community ambassadors
• Community events: annual conferences in Europe and North America