Multi-tenant IP phone system software for resellers, managed service providers and small businesses

Cisco Unified Communications Manager
Cisco voice, video and messaging call-control software for business communications and mobility
- Call Routing
- Unified Communications
- Web-Based, Cloud, SaaS
- Business Hours

About Cisco Unified Communications Manager
Cisco Unified Communications Manager is VoIP software from Cisco that brings several communication channels together on one platform. It covers session management, messaging, video, voice and mobility, along with web conferencing.
What Cisco Unified Communications Manager does
- Voice calling: internet-protocol telephony for business users.
- Video: video calling as part of the same platform.
- Messaging: instant messaging alongside calls.
- Session management: control of communication sessions across the system.
- Mobility: support for staff who work away from a desk.
- Web conferencing: online meetings with shared content.
Clients
Organisations that want one set of communication tools. It sits within Cisco's wider portfolio, which is also offered under a single enterprise agreement covering software across the range.
Key facts
- Vendor: Cisco
- Category: VoIP software
- Contract option: Cisco Enterprise Agreement spanning the portfolio
Profile written by TrustList from the business's own published information, Oct 2026.
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Categories & features
- Call Routing
- Unified Communications
- Web-Based, Cloud, SaaS
- Business Hours
Rankings
As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.
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