Top VoIP Software for Call Routing

Between them, the 7 VoIP software on this page cover call recording (6), IVR / voice recognition (5), interactive voice response (IVR) (5) and unified communications (5). 7 of them have written a profile you can read before you get in touch.

1. 1

   

   VoIP.ms

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management

   VoIP.ms is a Canadian voice-over-internet provider based in Canada.

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   Why #1: Customer numbers stated on its own website, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   JustCall

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management

   JustCall is a cloud phone and SMS platform for sales and support teams. It adds AI call handling to calling, texting and follow-up work, and connects with CRM systems.

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   Why #2: No major incidents in 90 days (status page) · ISO 27001, SOC 2 Type II · Customer numbers stated on its own website · Placed below first here: a listing leads at most 5 rankings, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   MV-Business VoIP

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Inbound Call Center

   MV-Business VoIP is the business phone service from Monster VoIP, a hosted cloud PBX and unified communications provider that started on the US West Coast.

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   Why #3: Launched 2012, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   Ozonetel CloudAgent

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management

   Ozonetel CloudAgent is call centre software from Ozonetel that handles both inbound and outbound calling.

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   Why #4: Uptime SLA, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

5. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
6. –

   

   Vodia PBX

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management

   Vodia PBX is business phone system software that runs in the cloud, on-site or in a mix of both.

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7. –

   

   ZoiPer

   Call Recording · Access Controls/Permissions · Contact Management

   Zoiper is a VoIP softphone that places audio and video calls through a company PBX or a SIP provider.

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8. –

   

   Cisco Unified Communications Manager

   Unified Communications

   Cisco Unified Communications Manager is VoIP software from Cisco that brings several communication channels together on one platform.

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