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UserTesting

Human insight platform for testing products and experiences with real customers

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About UserTesting

UserTesting is a platform that lets organisations gather feedback from real people about apps, websites and other experiences. Product, marketing, design and customer experience teams use it to check ideas before and after they build.

What UserTesting offers

  • Customer feedback — video and spoken responses from people who match a chosen audience.
  • Participant network — a pool of vetted participants, stated as over seven million across 34 countries.
  • AI-assisted analysis — picks out patterns and themes in the feedback.
  • Test templates — ready-made studies such as card sorting, competitor evaluation, customer journey and mobile app comparison.
  • Workflow connections — brings customer context into the tools teams already use.

Who it works with

The site says it serves enterprises and counts 75 of the Fortune 100 among its customers. Audiences range from consumers to doctors, developers and financial analysts.

Key facts

  • Languages: the site offers a language selector

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
3 incidents measured
Privacy and data
GDPR compliant evidence sent

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