Top UX Software for Web-Based, Cloud, SaaS

Between them, the 13 UX software on this page cover usability testing (12), for websites (12), for mobile (11) and user research (11). 13 of them have written a profile you can read before you get in touch.

1. 1

   

   UXArmy

   Screen Activity Recording · Negative Feedback Management · Usability Testing

   UXArmy is a platform for running user research and usability tests on prototypes, websites and mobile apps.

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   Why #1: SOC 2 Type II, ISO 27001 · HIPAA compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Lookback

   Screen Activity Recording · Usability Testing · For Websites

   Lookback is a platform for running research sessions with real users. Teams can interview people or watch them use a prototype, app or website, from anywhere and on any device.

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   Why #2: SOC 2 Type II · GDPR compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   UsabilityHub

   Usability Testing · For Websites · For Mobile

   UsabilityHub is a user research and usability testing platform. Its website now trades under the name Lyssna.

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   Why #3: No major incidents in 90 days (status page)

   Not yet on record: client reviews, vetting.

4. 4

   

   UserTesting

   Screen Activity Recording · Multi-Channel Data Collection · Usability Testing

   UserTesting is a platform that lets organisations gather feedback from real people about apps, websites and other experiences.

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   Why #4: 3 major incidents in 90 days (status page) · GDPR compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

5. =5

   

   Browsee

   Screen Activity Recording · Usability Testing · For Websites

   Browsee is a website analytics tool built around session recordings and heatmaps.

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   Why #5 (shared): GDPR compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

6. =5

   

   Dovetail

   Usability Testing · For Websites · For Mobile

   Dovetail is a software supplier for human resources departments.

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   Why #5 (shared): GDPR compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

7. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
8. –

   

   Adobe XD

   Screen Activity Recording · Usability Testing · For Websites

   Adobe XD is a user experience design tool that businesses install on their own infrastructure. Designers use it to plan web and mobile interfaces.

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9. –

   

   FlowMapp

   Usability Testing · For Websites · For Mobile

   FlowMapp is an online tool for planning websites and apps. It started as a UX planning tool for visual sitemaps and user flows, and it now also helps agencies and freelancers…

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10. –

    

    Userfeel.com

    Screen Activity Recording · Negative Feedback Management · Multi-Channel Data Collection

    Userfeel.com is a usability testing service. It records real people as they use a website, prototype or mobile app and talk through what they think, so product teams can see where…

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11. –

    

    Userpilot

    Customer Lifecycle Management · Usability Testing · For Websites

    Userpilot is software that helps teams guide people through a digital product. It lets staff add messages and walkthroughs over an app without writing code.

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12. –

    

    Aurelius

    Usability Testing · User Research

    Aurelius is a user research hub that gathers a team's notes and findings in one place.

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13. –

    

    UXPressia

    Customer Lifecycle Management · For Websites · For Mobile

    UXPressia is an online tool for mapping customer journeys, building personas and drawing impact maps.

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14. –

    

    UXtweak

    Screen Activity Recording · Usability Testing · For Websites

    UXtweak is a research platform for improving the usability of websites and apps, from early prototypes to live products. It supports both moderated and unmoderated studies.

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