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Utility Billing Software

emPower

Billing, CRM and customer information platform for retail energy providers

By ePsolutions

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  • Installed - Mac
  • Service Call Management
  • Water
  • Offline Access
  • +37 more
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About emPower

emPower is a back-office platform from ePsolutions that combines customer information, CRM and billing for retail energy suppliers. It automates the customer journey from enrolment through to contract renewal.

What emPower does

  • Multi-commodity billing: billing for several utility types with real-time EDI and interval data.
  • Enrolment: a customisable sign-up journey for new customers.
  • Commissions: links suppliers, agents and customers.
  • Customer portal: covers payments, collections, notifications, reporting and forecasting.
  • REST API: allows third-party integrations.
  • Utility EDI: connections to a number of North American utilities.

Clients

Competitive energy resellers, notably in Texas, and other retail commodity providers.

Key facts

  • Vendor: ePsolutions
  • Active since: 2004
  • Certification: PCI and SOC certified

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded
2004 (22 years) evidence sent

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