iNovah

Revenue and payment consolidation for government

System Innovators makes iNovah, a public sector revenue platform built for city, county and state bodies. The company says it brings receipts and revenue from different channels across an organization into one central platform, and describes it as the hub for all revenue activity.

Less reconciliation work

Because payment channels and revenue streams are consolidated, the company says staff spend fewer hours on reconciliation and on manually updating general ledger accounts. The system is meant to provide one place for receipting, collections and refunds across the enterprise.

Payment choices for residents

Omni-channel payment options give customers a choice in how they pay, including modern payment channels. County clerks' offices have used the system to accept more payment types at several locations, which the company says makes it easier for citizens to pay for services such as property taxes.

Reporting and audit trail

Real-time reporting and reconciliation are provided across every connected office, and the system keeps a full audit trail. County administrators can see the figures as they arrive, and the company says the audit trail supports oversight of revenue collection.

Integration with existing systems

Connections can be real-time interfaces, bulk file imports or links to mainframes, so an agency can keep the systems it already runs. The company describes the solution as fully configurable, with configuration aimed at department requirements rather than a single fixed workflow.

Refunds and receipts

Refund payments can be automated, and the company says receipting becomes more streamlined. By bringing payment and collection work into one system, it aims to remove manual processes and reduce the paper handled by public offices.