UtilityBillingOnline.com

UtilityBillingOnline.com is hosted utility billing software that needs no installation. The provider runs the servers, databases and backups, and also prints and posts customer statements. It is meant for water and other utilities that want a lightweight alternative to a traditional billing system.

What UtilityBillingOnline.com offers

• Customer and meter records — tracks customers, meters, statements and their full history.
• Readings and payments — entry screens for meter readings and payments, with several rate plans.
• Reports — output in PDF format.
• Printing and mailing — laser-printed statements in window envelopes with a return envelope, delivered to the post office within a day.
• Online statements — customers can view bill history, pay online and opt out of paper bills.

Who it works with

Utilities and similar organisations that bill customers regularly. A PC with an internet browser is all that is required.

Key facts

• Backups: automatic and frequent, handled by the provider.
• Licensing: leased rather than bought, with no add-on modules.