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IT Product Company

1CRM

CRM and business management platform for small and medium-sized organisations, covering sales, orders and projects

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  • Founded 1997
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About 1CRM

1CRM is a Canadian platform that lets small and mid-sized organisations run sales, marketing, orders, projects and customer service from one integrated system. It scales from start-ups to larger firms, and version 9 of the product has recently launched.

What 1CRM offers

  • Sales and opportunities — pipeline tracking plus daily views of meetings, calls and tasks.
  • Marketing automation — campaign tools within 1CRM, plus Lead Guerrilla, a separate marketing automation product.
  • Order management — orders, inventory and payment automation through Stripe, with an eCommerce integration.
  • Project management — Kanban boards and Gantt charts.
  • Customer service — case handling, plus Customer Connection, a customer portal built on WordPress.
  • 1CRM Studio — a component for customising the system.

Who it works with

1CRM offers versions for accounting firms, general small businesses, and supply, distribution and manufacturing companies. Its users range from start-ups to enterprises.

Key facts

  • Based in: Canada
  • Mobile apps: iPhone and Android
  • Editions: includes a Startup Edition
  • Latest release: 1CRM 9

Profile written by TrustList from the business's own published information, Sep 2026.

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