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Anakage End User Support Automation Platform -
Service Desk Software
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Review Title
Overall Rating
Review
description
Provides multi pronged approach to reduce support tickets at source.
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AzureDesk
AzureDesk Experience simplified helpdesk software that easily customizes to your ticketing needs
Skills and Features
Business Hours
Reporting/Analytics
Self Service Portal
Remote Control
Incident Management
Document Storage
Knowledge Base Management
Workflow Configuration
Alerts / Escalation
Knowledge Base
Email Integration
Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS
Live Online
Documentation
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Count Viewed:
96
Licencing:
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Free trial:
Yes
Task Management
Reporting/Analytics
Workflow Management
Workflow Configuration
Customer Service
Self Service Portal
Alerts / Escalation
Knowledge Base
IT Service
Self Service Portal
Incident Management
Call Center
Reporting/Analytics
Digital Asset Management
Reporting/Analytics
GDPR Compliance
Incident Management
Knowledge Management
Self Service Portal
Knowledge Base Management
Issue Tracking
Knowledge Base Management
Government
Self Service Portal
Customer Relationship Management
Document Storage
Application Development
Reporting/Analytics
ITSM
Self Service Portal
Incident Management
Help Desk
Reporting/Analytics
Self Service Portal
Document Storage
Knowledge Base Management
Workflow Configuration
Alerts / Escalation
Email Integration
Service Desk
Self Service Portal
Remote Control
Incident Management
Knowledge Base
Support
Business Hours
Training
Live Online
Documentation
Deployment
Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS