Cloud90

Cloud90 is a digital intelligence platform that watches online conversations about a company. It listens for talk about the brand, its competitors and its own staff. When something needs attention, it sends an alert by SMS or email so the organisation can act quickly.

Main features

• Digital listening: monitors online mentions of a brand, its rivals and its employees.
• Early warning alerts: messages sent by SMS or email when action is needed.
• Custom dashboard: a purpose-built view that shares social media intelligence across the whole organisation in real time.
• Human sentiment review: the service pairs its listening technology with people who judge sentiment, rather than relying only on software.

Who it works with

Organisations that want to protect their reputation and respond early to online conversation, including comment about their staff.