Busy Rooms

Busy Rooms builds a cloud-based central reservation system that hotels use to run sales, distribution, operations and revenue management from one place. The platform is modular, so properties choose only the parts they need and add more later, and it can be branded as the client's own. The company lists an office in Malta and sales teams covering EMEA, the DACH region and the Americas.

Services

• Central Reservation System (CRS): the core platform holding inventory, rates and bookings across properties.
• Internet booking engines and a central reservations office: direct selling online and through a call centre, plus a voucher shop.
• Channel management and distribution: connecting rooms to online sales channels, GDS and metasearch.
• Property and revenue management: PMS and RMS modules alongside dashboards and reporting.
• Website and content management: hotel websites run through its own CMS.
• Payment services gateway: processing guest payments within the system.

Who it serves

It serves multi-property hotel and resort groups as well as independent hotels and resorts, and integrates with other providers such as PMS, CRM and revenue tools; named partners include IDeaS, Hotel Trader and Roibos.

Key facts

• Office: Malta
• Access: all modules through a single login