
Contact centre software from SAP for moving older call centres to multi-channel customer service


Trusted by Australia’s Top Call Centres
Our predictive dialling algorithm knows how to automatically adjust to your call flow You can set the speed at which phone calls are made and ensure that you’re making just the right amount of calls
Integrate your dialler with your existing CRM to manage customer relations and refine your sales process
Every call made on our diallers is recorded, processed and then made available to you through convenient reporting dashboards This helps you understand just how your agents are performing and commit to solutions to improve it
Automated calling is about more than just call volume Our software includes powerful analytics that track agent performance and customer experience, so you can make the most of your team’s capabilities
Analyticall allows you to integrate your existing CRM system with ease Harness customer information and manage your sales data from inside our portal
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