Genmar (UK) Ltd

Genmar (UK) Ltd, trading as Genmar IT, has provided IT support and managed IT services since 1996. It serves businesses with roughly 25 to 250 users across Hertfordshire, Essex, Cambridge and London, and offers on-site visits alongside remote help.

What Genmar (UK) Ltd does

• Managed IT support: proactive monitoring, maintenance, patching and backup and recovery for staff and systems.
• Root-cause fixes: its Permanent Resolution Model resolves a fault, finds why it happened and puts safeguards in place.
• Cyber security: protection for company systems and data.
• Microsoft 365 and cloud: setting up and running cloud services and productivity tools.
• Cloud phone systems: telephony that works from office, home or on the move.
• Automation: removing repetitive manual tasks from workflows.

Who it works with

Genmar targets growing SMEs that have moved beyond break-fix support. It specialises in three sectors, including estate and lettings agencies, where it handles multi-branch connectivity, links to Rightmove and Zoopla, and GDPR-compliant handling of client data.

Key facts

• Based in: Hertfordshire and Essex, United Kingdom
• Founded: 1996
• Client size: about 25 to 250 users
• Coverage: Hertfordshire, Essex, Cambridge and London