Berti Group Inc.

Berti Group Inc. provides managed IT services to small businesses that run on Apple technology, including Mac, iPad and iPhone users. The company positions itself as an IT provider with genuine Mac expertise, taking over day-to-day technology management so owners can concentrate on running their business.

What Berti Group Inc. offers

• Managed IT services — ongoing support for Apple hardware and software, network equipment and relationships with internet providers, offered under a plan called BertiCare.
• Backup and business continuity — disaster recovery and continuity planning for company systems.
• Cloud and Office 365 — cloud computing set-up and Microsoft Office 365 support.
• Security and identity — network security, identity monitoring and alerting, and password and identity management.
• Device and phone services — mobile device management and VoIP telephone services.
• Retail IT and websites — a managed IT package for retailers, managed WordPress websites, and support for the Daylite business app.

Who it works with

Its clients are small businesses using Apple technology. Client comments on its older site mention Mac and cloud-based set-ups and a preference for a fixed support plan over hourly billing.

Key facts

• Apple relationship: described itself as an Apple Network member for ten years
• Scope: also handles third-party software licensing and website maintenance for clients