IT Tropolis

IT Tropolis is a managed IT services company in Orange County, California. It supports small and medium-sized organisations, and says its tech support team is based in the United States.

The firm favours proactive management, arguing that networks watched in advance have fewer faults and less downtime.

What IT Tropolis does

• Managed services: ongoing monitoring and support of a client's network and its users.
• Data protection: backup services.
• Cybersecurity: protection for systems and staff.
• Help desk: support engineers dedicated to each client, plus hourly support.
• Cloud computing and hardware as a service: equipment and hosted systems.
• Other services: mobile apps, electronic medical records, vendor management and social media management.

Clients

Small and midsize organisations that value simplicity and steady performance.

Key facts

• Based in: Orange County, California
• Support team: US-based
• Pricing model: a flat monthly arrangement is mentioned on its site