Call Center Company

ICT Innovation

Open-source VoIP software maker offering auto dialers, AI call centres and fax systems that businesses can white-label

Visit Website Get a quoteRequest a demo / quote Write a Review

TrustList summary

ICT Innovation is an open-source VoIP and communications software company. Its products include auto dialers, AI call centre software, cloud fax and telephony systems, used by service providers and businesses.

Products and services

ICTBroadcast: a white-label, multi-tenant AI auto dialer with predictive and preview dialling for voice, SMS, fax and email campaigns.
ICTContact: an omni-channel contact centre with an IVR studio, CRM automation and WebRTC agent dialling.
ICTFax: a fax-over-IP server with email-to-fax and fax-to-email features.
ICTCore: a shared FreeSWITCH-based core for the company's voice, SMS, fax and email products.
Product family: ICTPBX, ICTDialer and ICTCRM, which sit alongside the other products.

Who it works with

Service providers and businesses that want communications software they can own, brand and scale.

Key facts

Built on: Asterisk and FreeSWITCH.
Experience: over 20 years in telephony.
Licensing: open source with no lock-in.

Summary written by TrustList from the business's own published information, Oct 2026.

ICT Innovation rankings

ICT Innovation is ranked on 2 TrustList rankings: #5 on 1 and #7 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. ICT Innovation has no reviews yet and 2 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Call center company · 2 rankings

#5of 6
Collaboration
It is the only one of the 6 here listing API and cloud.
Of the 6 here, 3 also cover security and 2 also cover energy.
Behind Infosearch BPO, ahead of KMP Digitata.
#7of 21
Cloud
It is the only one of the 21 here listing CMS and collaboration.
Its profile: “Its products include auto dialers, AI call centre software, cloud fax and telephony systems, used by service providers and businesses.”
Of the 21 here, 7 also cover internet and 6 also cover IT services; 2 also work in United States and 2 also work in London.
Behind iNovuus Technologies.