Kendlebell

Kendlebell provides outsourced call handling for small and medium sized businesses in Ireland. Each client is given a named staff member who learns the business and speaks to its callers.

The service is designed so that callers feel they have reached someone inside the client's organisation.

What Kendlebell offers

• Phone answering and message taking: calls handled and messages passed on promptly.
• Virtual receptionist: a receptionist service standing in for on-site staff.
• Diary management: outsourced appointment scheduling.
• Telemarketing and appointment generation: outbound calling for sales leads.
• Database update and cleansing: tidying customer records.
• Automated routing: IVR routing of calls to departments.
• Helpdesk and holiday cover: ticketing, overflow answering and holiday phone cover.

Clients

Small and medium sized businesses in Ireland.

Key facts

• Based in: Ireland
• Support: round-the-clock cover is advertised
• Pricing: the site provides an online calculator