Kendlebell Kimmage

Kendlebell Kimmage is a customer contact provider serving small and medium sized businesses in Ireland. It takes calls on behalf of client firms so that customers reach a real person.

The company says its staff are treated as the client's employees when answering, and become familiar with the callers over time.

Products and services

• Call answering: inbound calls and message taking.
• Outbound calling: telemarketing and appointment generation.
• Virtual receptionist: phone reception without an on-site hire.
• Virtual phone numbers and business address: a presence without a physical office.
• Support services: conference bridge, customer service outsourcing, back-office processing and outsourced accounting.
• Database cleansing: updating and correcting customer lists.

Clients

Small and medium sized businesses in Ireland.

Key facts

• Normal hours: Monday to Friday, 8:30am to 6:00pm, with lunch hours covered
• Extended hours: available, up to full round-the-clock service