Duo Solutions - BPO Service Company
Duo Solutions
Our remote call center is located in Las Vegas, Nevada, and is staffed with local agents We eliminate the need to outsource to foreign markets - keeping jobs here at home and supporting local economy
Our team of experieced agents can be trained to your company's specifications to promote products and services, answer customer questions or gather essential market data - all while meeting your budget
Outsourcing allows you to set up a professional customer service team in a matter of days - rather than months - at a fraction of the cost of scouting, hiring, training and setting up equipment in-house
All of our outbound services start at just $20 per hour - one of the best rates for a United States call center you'll find Talk to a Customer Care Expert today for a free one-on-one consultation and we'll build a customized service plan for your business
Whether it's making a great first impression with new customers or keeping your current ones happy with fabulous customer service, DUO SOLUTIONS can do it all without breaking your budget
Our contact center is in Las Vegas, NV with all agents on site - so we can guarantee a great customer experience and a service quality that far outpaces the competition at similar price points
We can meet all of your company's outbound service needs for only $20 per hour It's like getting an entire customer service team for less than the cost of just one in-house employee You won't find a better rate for this level of service
Duo Solutions, in its current branding incarnation, was established in June 2013 by a father and son team Together they have over 35 years of experience in the Contact Center and Technology industries With that experience we created the company to provide businesses with access to excellent services at a fraction of the price of an in-house operation
Our clients have ranged from international conglomerates like Wyndham Worldwide to individual contractors who manage their own sales While each new client presents a fresh set of unique challenges with every campaign, we are able to draw off the extensive expertise of the founders to craft creative solutions
Scott is a Marketing Executive with over 25 years experience in large-scale leadership for global contact center and sales operations His background spreads over many products and service with extensive diversity Working with companies to include Wyndham, Hilton, Marriott, Waste Management, TruGreen and RiteAid on the short list
Steven is a Network and Technology Executive with over 10 years experience with Marquee companies to include Level 3, TW Telecom, Nordstrom and Time Warner Cable With a Degree in Network System Administration, his passion and expertise is troubleshooting and isolating situations quickly for a defined solutions As a managing partner, Steve is very well rounded and directly supports the client needs
