JAM

JAM is a UK telephone answering company that says it opened in 1977 and was the first service of its kind. Dedicated teams of personal assistants take calls for client businesses at any hour of the day, on every day of the year.

What JAM does

• Call answering: calls handled by a specialist team, including transfers, order taking and appointment booking.
• Bespoke scripts: handling shaped to each client, with software built for complex call flows.
• Virtual office: mail forwarding, meeting rooms and registered addresses for firms without a physical office.
• Emergency response and callout: out-of-hours support and dispatch of engineers when something urgent happens.
• Message access: messages can be viewed from any device with search and filters.

Who it serves

Businesses of all types that cannot afford to miss calls, including those that need engineers dispatched outside normal hours.

Key facts

• Established: 1977
• Availability: round the clock, every day of the year
• Based in: the UK