JAM

Whether your customers need out of hours support, or you need an emergency engineer callout, our staff are ready to ensure vital processes are managed

You’re not just “any” business, so don’t settle for second best JAM is an award-winning telephone answering company with an enviable industry standing and an unrivalled reputation for excellence

UK's Longest Established Telephone Answering Service

Highest rated Answering service

JAM is a telephone answering service with relationship building at its heart We’re incredibly proud of the reviews and testimonials that we receive from clients Together our group of call answering businesses have amassed over two thousand five-star reviews on Trustpilot and other independent rating sites That’s three times more than our major call handling service competitors – combined!

Complex call handling requirements? That’s our bread and butter.

We’re not your typical call answering service We know that every business has its own unique requirements, so we fully adjust to them

We do the simple things like taking messages and transferring calls well For businesses that need bespoke scripts we really excel Our proprietary call handling software is purpose built to handle complex call flows and engineer callout/dispatch

View your messages on the go and on any device With advanced search and filters, you’ll never miss and important communication again

What is a call answering service?

What should you look for in an answering service?

What is the cost of an answering service?

How does an answering service work?

What is the difference between a call centre and an answering service?

What is the difference between an answering service and an answering machine?

What services can an answering service provide?

Why do I need a phone answering service?

We get it Running a business takes effort and dedication Letting other people represent you is scary That’s why we put heart into everything we do and hand-pick our people The result is a dedicated partnership that truly reflects how you want to speak to your customers

Around the clock availability

Never miss an opportunity when clients call 24/7 365 availability at no extra cost

Get on with what you do best, knowing your calls are taken care of

Your competitors are only a call away Never miss another valuable lead or enquiry again

Cheaper than hiring an in-house Receptionist Forget fixed costs and overheads, divert calls and use the service only when you need it

No voicemail or bots

Show your customers that you care Real people, not voicemail or bots

Upgrade, downgrade or pause your plan at any time

• Bespoke Call Handling Solutions
• Emergency Response Answering Service Get a dedicated team of specialist PAs to answer your calls 24 hours a day, 365 days a year Industry-leading telephone answering for every business, fair pricing & no long contracts