ITCube

ITCube describes itself as an extension of its clients' own offices. It is a global business process management and technology company. Its speciality is back-office work for legal and insurance-related firms, alongside contact centre and IT services.

What ITCube offers

• Litigation back office support — record retrieval from order entry through to delivery.
• Medical record services — chronology, reorganisation, summary and review.
• Contact centre services — inbound and outbound, with call quality analysis.
• Remote infrastructure management — monitoring and support of IT systems.
• Accounting and operational workflows — implementation of back-office processes.
• Software and analytics — development work and robotic process automation.

Who it works with

Medico-legal firms such as personal injury attorneys and insurance providers, plus any business handling transactions that need accuracy.