ITCube

• Remote Infrastructure Management Services (RIMS)
• Inbound Contact Center Services
• Outbound Contact Center Services
• Call Quality & Analytics
• Litigation Back Office Support Services
• Medical Record Summary & Review
• Record Chronology / Reorganization
• Implementing Accounting & Operational Workflows ITCube Solutions is a Global Business Process Management (BPM), Knowledge Processing and Technology Company

We provide a range of services to cater to clients from different line of businesses including (but not limited to) Robotic Process Automation services along with Smart Back Office solutions to any business dealing in transactions that require accuracy and consistency

We provide medical record retrieval, records chronology and records summary services to Medico-legal firms like Personal injury attorneys, insurance providers etc

We also have a full stack omnichannel Contact center solution that enables us to handle Voice as well as digital channels for all our customers

Since its inception in 2003, ITCube has been working closely with its customers to deliver the benefits of globalization with a strong emphasis to quality Since we take pride in being our clients extended / virtual team rather than just an outsourced vendor, we make it our mission to understand our customers’ business needs and design highly reliable and easy to manage value enhancing practices that help streamline their core operations and provide significant cost advantage

We at ITCube BPM currently serve markets in the US, UK, Middle East and Asia and we’re looking forward to expanding our boundary in the near future ITCube is committed to delivering quality services and Return on Investment to its customers across various business verticals We have a team of 1000+ highly trained associates working round the clock to meet our clients’ requirements

We are ISO 9001, ISO 27001 (for data security) certified & HIPAA compliant organization

Litigation Back Office Support For Growth

Problem Faced The client is one of the largest litigation support companies in US Below were the requirements: Manage High volume of medical records within a predefined TAT

Call Center Setup For Inside Sales Services

Problem Faced The client is a global inside sales company They wanted to setup a call center for lead generation Below were the challenges: Setting up a remote call center team

Accounting & Bookkeeping Simplified

Problem Faced he client is a global RFID Technology Company They were struggling with their accounting backlogs Below were the challenges: Setting up a remote accounting team

Sr. Vice President – Litigation Support Services

Key benefits of the partnership with ITCube include cost savings and greater efficiency With ITCube taking care of back-office processes and systems, our people can focus on growing our core business

Senior Director – Content Management Company

ITCube’s efforts in the pandemic situation is a true testament of our partnership and we appreciate everything ITCube does every day! We thank all the team members and managers for the time and effort

CEO – Energy Company

ITCube has been a pleasure to work with We have confidently been able to give their resources standalone tasks with minimal management needed They have tackled the tasks extremely effectively with initiative and phenomenal responsiveness This has freed us up to focus on other strategic initiatives and business development priorities

President – Catalog Services

I have found the quality of work and general quality of the employees at ITCube to be exceptional The team has been process focused, produced strong documentation and reliably delivered the assigned work I would highly recommend IT Cube I continue to use their staff for my offshore work and would select them again as my provider