Iping

iPing International Marketing runs a call centre from Vancouver, British Columbia, and is Canadian owned. It takes on telephone and online contact work for companies that want sales leads, research or customer service covered by an outside team.

What iPing offers

• Inbound calls — answering calls for customer service, order taking and reception.
• Outbound calls — ringing prospects for qualified sales leads, market surveys and seminar registrations.
• Internet contact management — dealing with online enquiries alongside the phone work.
• Telemarketing campaigns — up-sell, cross-sell, reactivation, retention and loyalty programmes.
• Appointment setting — qualifying leads so sales teams only speak to interested people.

Who it works with

Businesses large and small that want steady lead generation, or extra capacity in slow periods. Agents follow customised scripts and can work from a client's website or CRM.

Key facts

• Based in: Vancouver, British Columbia, Canada
• Ownership: Canadian owned