
Customer experience outsourcing firm running multichannel support, tech help, billing and automation for many industries
Kuala Lumpur outsourcing firm running inbound and outbound call centre, telesales and technical support services

Customer Connect Malaysia, known as CCM, is a business process outsourcing company based at Kuala Lumpur Sentral. It runs inbound and outbound contact centre work for other businesses, either as an outsourced team or inside a client's own operation, with the aim of keeping their customers satisfied and loyal.
CCM serves clients across several industries. Named examples include a national utilities provider whose call centre it has run since May 2015, a telecommunications company and a multinational online affiliate platform.
Profile written by TrustList from the business's own published information, Sep 2026.
As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.
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