Cunningham Communications

As a family-owned business, we understand the importance of personal service For the last 25+ years, we’ve built our business on delivering reliable, friendly, and professional phone service every time, without exception It’s this personal touch that sets Cunningham apart from the rest And while there may be bigger and better known call center companies in our industry, there are none with a stronger commitment to serving customer needs than Cunningham Communications

A friendly voice that’s here to help.

Taking your messages, helping your customers, creating great first (and second and third …) impressions We’re here to handle your phones and customer service so you can focus on your day to day That’s what we do

Whether you’re in the office with a patient, on the road, working with a customer, or just doing what you do; we are your trustworthy back office We are your receptionist, your customer service professional, your scheduler, your order specialist We are available 24/7/365

With us, it’s personal.

At Cunningham Communications, we not only take your calls personally, we treat your business, your needs, your success and your customers, as if they were our own Because in a way, that’s just what they are You entrust us to be a professional and knowledgeable extension of your business That friendly and competent voice who answers your phone at any hour of the day We take that responsibility personally and, as a result, do everything in our power to make each call as personable as possible

Absentee & Sick Lines

“When Cunningham Communications reached out to us more than three years ago and said: ‘we want to be involved in the community and we want to do it in a meaningful way; what is the best way that we can help?’ I had an answer for them ” Cheryl Schuch, CEO, Family Promise Grand Rapids […] By Sue Cunningham-Milito The 24/7 telephone answering service clients we serve across four time zones in 23 states tell us that Cunningham Communications is an extension of their business Cunningham Communications operators make strong “first impressions” when a customer calls We answer crisis hotline calls with kindness and compassion for Safe Harbors The upstate New York […] By Sue Cunningham-Milito How has Cunningham Communications expanded our telephone answering service to 23 states? Satisfied clients have helped by referring us to other companies Texas-based Medical Team Hospice relies on Cunningham Communications to answer its after-hours telephone calls David Myers, regional director, says a new administrator at the Michigan office “had previous experience […]