C4 Technologies

C4 Technologies is a technology services company in Tijuana, Mexico, focused on call centre infrastructure and IT support. It installs complete call centres, supplies and customises Vicidial software, and sets up VoIP phone systems, preferring free and open-source software to keep costs down. Support staff are on call to deal with emergencies as they arise.

Products and services

• Call centre installation: setting up a new call centre from start to finish.
• Vicidial call centre software: predictive dialling, call routing, recordings and reports, with custom reports and integrations.
• VoIP phone systems: Elastix PBX systems and IP phones for small businesses and offices.
• Asterisk, Linux and Vicidial support: dial plans, trunks, servers, and preventive and corrective maintenance.
• Network administration and cabling: firewalls, VPNs, updates, structured cabling and camera systems.
• IT staff outsourcing: recruiting qualified technicians and professionals.

Who it serves

It serves businesses opening or running call centres in Tijuana, as well as offices needing phone and network support.

Key facts

• Based in: Tijuana, Mexico
• Platforms: Vicidial, Asterisk, Elastix, Linux