Top Telephony Software for Reporting/Analytics

Between them, the 8 telephony software on this page cover VOIP (7), IVR / voice recognition (6), call center management (6) and contact management (6). 8 of them have written a profile you can read before you get in touch.

1. 1

   

   Streams Call Center

   Inbound Call Center · Call Recording · Call Logging

   Streams Call Center is part of Streams, the cloud communications suite from PanTerra Networks.

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   Why #1: Launched 2001 · 24/7 support · SOC 2 Type II, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   CallFire

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Center Management

   CallFire is a platform for business text messaging and automated calling.

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   Why #2: No major incidents in 90 days (status page)

   Not yet on record: client reviews, vetting.

3. 3

   

   ShoreTel VoIP Phone System

   Call Center Management · Contact Management · VOIP

   VoIP business phone systems and emergency communication technology installed by a New Jersey firm for schools and municipalities

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   Why #3: Launched 1988, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
5. –

   

   MyOperator

   IVR / Voice Recognition · Call Center Management · Contact Management

   MyOperator is a cloud-based call management system that describes itself as the first of its kind in India. It helps businesses handle customer calls without telephone hardware.

   Write a review
6. –

   

   4PSA VoipNow

   IVR / Voice Recognition · Call Center Management · Contact Management

   Cloud communications platform from 4PSA for service providers delivering business phone, video and contact centre services

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7. –

   

   Talkroute

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Auto Dialer

   Talkroute is a virtual phone system for businesses. Staff make and take calls from a desktop, browser or smartphone, so no special telephone equipment is needed.

   Write a review
8. –

   

   Third Lane

   IVR / Voice Recognition · Call Center Management · Contact Management

   Thirdlane is a communications platform that service providers can resell under their own brand.

   Write a review
9. –

   

   Asterisk

   IVR / Voice Recognition · Call Center Management · Contact Management

   Asterisk is an open source framework for building communications applications. It is sponsored by Sangoma and turns ordinary computers into communications servers.

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