Talkroute

Talkroute is a virtual phone system for businesses. Staff make and take calls from a desktop, browser or smartphone, so no special telephone equipment is needed.

What Talkroute offers

• Business calling — calls from apps on a computer or phone, with the business number shown instead of a personal one.
• Call stacking — callers wait in a queue, rather than hearing a busy signal.
• Texting — SMS and MMS from business numbers, with text-to-email notices.
• Video meetings — up to 100 participants, with recording, screen sharing, a whiteboard and file sharing.
• Voicemail — messages reach email, browser and apps.
• AI receptionist — offered in beta.

Who it works with

Small and growing businesses. The company says more than 100,000 businesses use it, with unlimited calling across the US and Canada.

Key facts

• Setup: no hardware to buy, existing numbers can be kept