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Telephony Software

Third Lane

White-label unified communications platform for managed service providers and UCaaS providers

  • Installed - Windows
  • Online
  • Business Hours
  • Documentation
  • +13 more
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About Third Lane

Thirdlane is a communications platform that service providers can resell under their own brand. It covers business voice, team apps, and optional contact centre and messaging modules. Providers can run it themselves or have Thirdlane operate it.

Main features

  • Multi-tenant platform: one installation serves many separate customers, with tenant isolation and role-based administration.
  • Voice and unified communications: phone system with web, mobile and desktop apps.
  • Contact centre and messaging: optional modules for customer-facing channels.
  • Branding: the provider's own logo and colours appear in supported areas.
  • Deployment choice: own infrastructure, private cloud, or hosting run by Thirdlane.

Who it works with

Managed service providers and communications service providers, plus resellers. Thirdlane says it does not compete with them for end-customer revenue.

Key facts

  • Licensing: by seat or by concurrent call
  • Scaling: starts on a single server and moves to a cluster
  • Latest release noted: version 16.2.1

Profile written by TrustList from the business's own published information, Oct 2026.

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