ePlanet communication Pvt. Ltd.

ePlanet communication Pvt. Ltd. is a global business process outsourcing provider that brings contact centre, sales, data and digital media services together. It works across several verticals, each run as a separate unit with its own specialist staff.

Services

• Call centre solutions: contact centre services on full, hybrid or on-demand models.
• Inbound and outbound sales: sales services for incoming and outgoing customer contact.
• Direct response: direct response trial solutions for clients' campaigns.
• Digital media: digital media solutions, on their own or with contact centre work.
• Data management and technology: data management and technology solutions.
• Research and analytics: research and analytics that report on customer contact and performance.

Who it serves

Clients across several industries, each served by a specialised unit with industry expertise.

Key facts

• Experience: more than a decade in the BPO industry.
• Engagement models: full, hybrid and on-demand contact centre solutions.
• Office: Salt Lake City, Utah.