Besselmann Business Communications

Besselmann Business Communications, known as Beßelmann, is a German call centre that works only on business-to-business telephone projects. It takes over first contact with prospects and existing customers on behalf of its clients.

Services

• B2B telemarketing: outbound calls to reach a defined target group.
• Appointment setting: arranging meetings for clients' sales teams.
• Market surveys: collecting information by phone.
• Target group marketing and address qualification: checking and enriching contact data.
• Existing customer management: keeping in touch with current accounts.
• Coaching and call centre concept: training for in-house callers and help with setting up or restructuring a call centre.

Who it serves

Start-ups and established family businesses with complex products. The firm says it does not take on financial services, hard selling or consumer acquisition.

Key facts

• Focus: business-to-business projects only
• Language: the website is written in German