Answering Service Company

Call Center Pros

Nearshore call centre and business process outsourcing with AI tools for companies needing English-speaking agents

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TrustList summary

Call Center Pros is a business process outsourcing and call centre provider based in Boca Raton, Florida. It sets up nearshore teams of native English-speaking agents and combines them with AI automation.

Products and services

Call centre outsourcing: agents who handle inbound customer contact for clients.
Customer support teams: trained agents together with a manager who supervises them.
AI automation: software tools used alongside human agents.
Turnkey outsourcing: a complete package that covers staffing and operations.

Clients

The firm presents itself to businesses that are overwhelmed by call volume or cannot afford to hire a support team in house. Its published articles discuss outsourcing to the Dominican Republic and the reasons companies choose call centre outsourcing.

Key facts

Based in: Boca Raton, Florida
Model: nearshore, with agents in the Dominican Republic
Language: native English-speaking agents

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Categories & features

Rankings

Call Center Pros is ranked on 2 TrustList rankings: #5 on 1 and #15 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Call Center Pros has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 2 rankings

#5of 30
Consumer products and services
It is one of 4 here listing arts, entertainment & music and one of 15 here listing medical.
Of the 30 here, 17 also cover financial services and 16 also cover business services; 2 also work in United States and 2 also work in Dubai.
Behind BizSprints, ahead of Call Me.
#15of 58
Business services
It is one of 14 here listing consumer products & services and one of 23 here listing financial services.
Of the top 53 here, 27 also cover medical and 25 also cover information technology; 3 also work in California and 2 also work in York.
Behind Bristol Healthcare Services, ahead of Call Me.