Answering Service Company

Insight Customer Call Solutions ltd.

Outsourced customer support, sales and digital transformation services for businesses in banking, retail and e-commerce

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Insight Customer Call Solutions ltd. cover

TrustList summary

Insight Customer Call Solutions ltd. is a business process outsourcing provider with teams in India. It handles customer contact, sales and back-office work for companies in several sectors. Its website presents the business under the ICCS DigX name and describes digital, analytics and AI services alongside the outsourced support.

What Insight Customer Call Solutions ltd. offers

Inbound customer support: round-the-clock support by phone, email and chat across the customer's life cycle.
Outbound calling: outbound call centre support aimed at engagement and service quality.
Sales and cross-sell programmes: customer acquisition, tele-sales and cross-sell campaigns.
Back-office and finance support: structured back-office processing, finance and accounting services, and customised CRM solutions.
Analytics and market research: customised market research and data analysis that produce statistical insights.
Digital transformation and AI: automation, AI-driven insights and digital platforms for daily operations.

Who it works with

Organisations in banking, financial services and fintech, healthcare, quick and e-commerce, retail and consumer durables, and travel, logistics and hospitality.

Key facts

Based in: India, with delivery locations in Noida, Delhi, Mumbai and Hyderabad
Business type: business process outsourcing and customer experience management

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Insight Customer Call Solutions ltd. is ranked on 3 TrustList rankings: #4 on 1, #12 on 1 and #45 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Insight Customer Call Solutions ltd. has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 3 rankings

#4of 9
Crm
It is the only one of the 9 here listing accounting and industrial.
Its profile: “- Back-office and finance support: structured back-office processing, finance and accounting services, and customised CRM solutions.”
Of the 9 here, 3 also cover analytics and 3 also cover security.
Behind GELD DATA d.o.o..
#12of 22
Outsourcing
It is the only one of the 22 here listing analytics and one of 2 here listing CRM.
Its profile: “is a business process outsourcing provider with teams in India.”
Of the 22 here, 10 also cover business services and 10 also cover medical; 3 also work in United States and 2 also work in York.
Behind Ignite Tech Solutions, ahead of iWantHelp.
#45of 58
Business services
It is one of 2 here listing queries and one of 3 here listing responsive.
Of the top 53 here, 25 also cover information technology and 23 also cover financial services; 3 also work in California.
Behind Humach, ahead of InSO.